Terms and refunds

Who you are buying from

LNK Local is produced by Visual Crafters, LLC, a limited liability company in Lincoln, Nebraska. “We” and “us” below mean Visual Crafters, LLC. “You” means the business buying the advertising space.

What you are buying

A printed advertising space of a stated size on one shared postcard, for one mailing to the homes and ZIP codes shown on the space you chose. The price covers the design of your ad, printing, and postage for that mailing.

You can also buy the same space across several editions, at a lower price per edition, paid once up front. A run covers the next editions in order from the one you bought on. Nothing renews by itself and we never charge you again without you asking us to.

One business per category appears on each card. When you choose your category at checkout it closes for that card, so a business selling what you sell cannot buy onto the same mailing. If you bought several editions, your category is closed on every one of them. The category list is our own and we decide in good faith which one a business belongs in. If we think you picked the wrong one we will contact you rather than quietly move you.

Your artwork, and the proof

We need your logo, the offer or message you want to run, and your contact details. If you have print-ready artwork you can send that instead and we will tell you if it does not meet the print specification. Either way we send you a proof, and the card does not go to press until you approve your ad. One round of changes is included. Further rounds may be charged, and we will always tell you before doing work that costs money.

You confirm that you have the right to use the logo, images, text and offers you send us, and that your ad is accurate. You stay responsible for what your ad says, including any offer, price or claim in it. If the approval deadline passes and we cannot reach you, we will either print the last version you approved or hold your space for the next mailing. Your money is not lost either way.

Ads we will not print

We may decline an ad, or ask you to change it, if it is unlawful, misleading or discriminatory, or if it promotes gambling, weapons, tobacco, vaping, cannabis, payday lending, adult services, or anything else we judge unsuitable for a card delivered unasked to family homes. If we decline your ad for this reason and you do not want to change it, you get a full refund.

Refunds

Before the card goes to press, cancel for any reason and get a full refund. We tell you the press date in writing. That date is where printing and postage become costs we cannot get back.

After the card has gone to press, we cannot refund your space, because it is printed and the postage is paid.

If we do not mail the card at all, for any reason, you get a full refund of everything you paid.

If you prepaid for several editions, each one is treated on its own. Cancel before an edition goes to press and that edition’s share comes back to you in full. Editions already printed and mailed are not refundable, the same as any single purchase. If we stop producing the card before your run is finished, you get back everything you paid for the editions that did not mail.

If the mistake is ours, and your ad is left off the card, printed illegibly, or printed differently from the proof you approved, tell us within 30 days of the mailing and we will refund your space or carry it into the next mailing free, whichever you prefer.

Delivery, and what we do not promise

The card goes out through the United States Postal Service as saturation mail to the carrier routes we select. We tell you how many homes are on those routes and the date the mailing is handed over. Delivery across a route takes a few days from that date, and the timing of it is the Post Office’s to set, not ours.

What you are buying is a printed ad of the stated size, matching the proof you approved, in front of the stated number of homes. What your ad then does for your business is down to your offer, and no advertiser of any kind can sell you a number of customers.

Payment

Payment is handled by Stripe. We never see or store your full card details. Prices are in US dollars and are quoted before sales tax.

Nebraska and Lincoln sales tax is added at checkout and itemised on your receipt. Nebraska treats a shared mailed card as advertising material sold to you rather than as an exempt advertising service, so the tax applies to the whole price, the ad design included. If your business holds a completed Nebraska direct mail exemption certificate, send it to us before you buy and we will not charge the tax; you then report the use tax yourself. We cannot treat a sale as exempt without the certificate.

Your information

We collect only what we need to make and mail your ad and to keep our books: your business name, your email address, your phone number if you send it, the artwork you send us, and the record of your payment. We use it to design your ad, to contact you about this mailing and about future mailings, and to meet our accounting and tax obligations. We do not sell it. We share it only with the companies that help us produce the card: our payment processor, our email provider, our printer and the Post Office. Email the address above to get a copy of what we hold about you, to correct it, or to stop hearing from us.

Liability

If something goes wrong and it is our fault, our responsibility to you is limited to the amount you paid us for the space. We are not liable for indirect or consequential losses such as lost profit or lost business. Nothing here limits any liability that cannot be limited by law.

The rest

These terms are governed by the law of the State of Nebraska. We may change them; the version that applies to your purchase is the one published on the day you bought. If any part of these terms turns out to be unenforceable, the rest still stands.

Contact

Visual Crafters, LLC, Lincoln, Nebraska. hello@lnklocal.com, 402-885-9747

Last updated 1 November 2026.